Home Contact Airfare Cruises Hotels Cars All Inclusive Deals of the Day Groups TravelPilgrimage Tours SpasDestinations Promotions Book Online Destination Weddings Price Match Travel Resources Insurance Visit Slovakia

General Disclaimer

MJV Travel shall not be liable for failure of travel service suppliers, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages, activities suppliers, Traveler assist service provider and insurance providers. MJV Travel does not guarantee or insure the services which are provided by an external supplier, the financial position of such suppliers or the reimbursement to you from any loss as a result of the financial condition of such supplier. In the event that a supplier defaults prior to providing the service to you where a payment has been made, the sole recourse for refund shall be with the defaulting supplier, from insurance covering such defaults if any or from other responsible third party unless such was caused by  MJV Travel

MJV Travel assumes no responsibility for actions relating to travel services beyond the control  of MJV Travel of  or its employees. MJV Travel is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, nonperformance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any supplier of Travel products. MJV Travel  shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to payment for such service.

 

 

SITE USAGE AND TICKET PURCHASE

You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of the Site (as well as for use of your account by others). You are responsible for any bookings made by persons under your direction or control. You also warrant that all information supplied by you or on your behalf, or by members of your household in using the Site is true and accurate. Further you also confirm that the traveler is not an unaccompanied minor. Without limitation, any exploratory, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities of the Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the travel services reservation facilities of the Site may result in you being denied access to such facilities.

All offers, prices, and conditions of sale may be subject to:
 

  1. Change without notice

  2. Advance purchase, eligibility, seating, or other limitations

  3. Travel days, dates, minimum or maximum stays, holidays, seasons, blackout dates, stopovers, and/or wait listing restrictions

  4. Reservation validation limitations of up to one year (if any extension permitted, penalties/restrictions may apply); and/or

  5. Other conditions/restrictions

  6. Availability. Lower prices may be available.

  7. If your itinerary involves an ultimate destination or stop in a country other than the country of departure, the provisions of a treaty known as the "Warsaw Convention" may be applicable to your entire trip, including any portion entirely within the country of origin or destination. The Warsaw Convention governs and may limit the liability of certain air carriers for death of or personal injury to passengers and/or loss of or damage to baggage.

A reservation is not complete until confirmed/ticketed. To protect our customers, we verify with the credit/debit card company that the billing address and credit card verification number you provided to us is accurate and that your debit/charge will be accepted. Until such information is verified, the fare is subject to change. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. In the event the fare selected is not available an approval code may have been issued on your credit card. If the transaction is not completed the approval code may temporarily credit the amount from your bank account.

 

CHANGES TO FLIGHTS ALREADY PURCHASED

 

Any and all changes made to the itinerary are restricted and are subject to airline fare rules, whichever is more restrictive; all our tickets/hotels/cars/packages/cruises do not allow any date or name changes after the booking is completed. MJV Travel does not guarantee, and shall not be responsible for, any bookings or reservations made or confirmed to you in the event that the original itinerary has been changed by the supplier pursuant to customer's request.

EXCHANGE FEES


For any itineraries where changes are permitted, an exchange/change fee is charged by MJV Travel plus airline penalties and any fare difference. Please contact us to determine the total cost of exchanging your ticket. In addition to the airline penalties and fare difference, we charge an exchange/change fees. Our Ticket Exchange fees (not including airline fees and not including fare difference)- $ 50 USD.

 

CANCEL AND EXCHANGE

 

All airline tickets are 100% non-refundable. In certain cases where the airline may allow cancellations, a credit may be valid towards a future ticket purchase with travel on the same airline. An applicable penalty and a fare difference (if any), will be added in these cases. Usually the credit is valid with time constraints and a specific expiration date and should be discussed with a customer service agent. All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by calling our customer service center. We do not guarantee any cancellation. A cancellation fee of $50 per person per ticket must be paid to us at the time of canceling the booking.

 

CANCEL AND REFUND

All of our airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are NON-REFUNDABLE. Trip protection insurance is refundable within 10 days of purchase if travel has not commenced and you have requested us to cancel. We can accept refund requests only if the following conditions have been met:

  • You have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds

  • You are not a “no show” (most “no show” bookings are in-eligible for any waiver from suppliers for refund processing)

  • We are able to secure waivers from suppliers to process this cancellation and refund

PAYMENT ACCEPTANCE POLICY

 

We accept credit cards and debit cards issued in US and Canada

Please note, airfares are guaranteed only upon ticketing, and not upon submission of payment. If your credit card payment is not processed for any reason, we will notify you within 24 hours. If there is a fare change while processing your transaction, you will be notified and you have the right to decline this transaction and you will not be charged.

Please note, all hotel, car rental and tour/activity bookings are only confirmed upon delivery of complete confirmation details to the email you provided with your reservation. In some cases, pre-payment may be required to receive confirmation.

When certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it’s safe to process them. In order to establish the validity of such transactions, we may contact you or your bank as well as ask the card holder to fill out our credit card verification form.

 

TICKET DELIVERY

 

Most tickets are electronic (e-tickets), however with certain itineraries where an e-ticket is not available a paper ticket will be issued. Please check the shipping charges before confirming the booking. If an e-ticket could not be issued for a particular reservation or if a delivery was being made of another product or service, we will send the paper ticket, product or service through a secure mode of delivery (a reputed carrier company) and the applicable shipping charges will be debited to the credit holder's account as per rates published on the Site. These shipping charges are displayed before you make the booking and you may select not to purchase the tickets to avoid shipping charges. MJV Travel  does not assume any responsibility for the fault of the delivery company. We will attempt to redeliver but do not provide any guarantees for redelivery on time. If you provide an incorrect address, then you may have to pay excess fees to the delivery company for alteration of the address. You will be billed to the credit card used for payment. If an e-ticket is generated the ticket information will be available on the Site

 

CREDIT CARD DECLINES

 

At the time of processing your transaction if your credit card declines, we will make all efforts to notify you by email within 3 business days. The transaction will not be processed if your credit card has been declined. The FARE and any other booking details are NOT GUARANTEED. If there is a fare change then you have a right to cancel the booking at no cost to you. There will be no service fees charged for this.

 

 

VISA AND ENTRY REQUIREMENTS

All customers are advised to verify travel documents (transit visa/entry visa) for the country through which they are transiting and/or entering. Reliable information regarding international travel can be found at www.travel.state.gov and also with the consulate/embassy of the country(s) you are visiting or transiting through. MJV Travel  will not be responsible if proper travel documents are not available and you are denied entry or transit into a Country.

MJV Travel's sale of tickets to you does not imply any guarantee of passenger's ability to enter the country of destination. Traveler understands that we do accept no responsibility for determining passenger's eligibility to enter or transit thru any specific country.